Self HelpBoise Computer Care

Data backup

Recover deleted files

Recover deleted files: check Recycle Bin, cloud trash, Previous Versions, Time Machine and Office unsaved versions, and when to stop and call a pro.

Difficulty
Easy
Time
10-30 min
Steps
7
Updated

Sounds like this?

  • Deleted a file by mistake
  • Emptied the Recycle Bin
  • File overwritten
  • USB drive files gone

Step by step

  1. Check the Recycle Bin (Windows) or Trash (Mac).
  2. Search the computer for the file name; it may have been moved, not deleted.
  3. Check cloud recycle bins: OneDrive web Recycle bin, iCloud.com › Drive › Recently Deleted, Google Drive Trash.
  4. Windows: right-click the folder › Properties › Previous Versions (works if File History or restore points cover it).
  5. Mac: open the folder and enter Time Machine to browse back in time.
  6. For Office files, check File › Info › Manage Document for unsaved versions.
  7. If none of that works, stop using the drive and get professional help. SSDs often erase deleted data quickly (TRIM), so act fast.

Related error codes & messages

Quick answers

When should I stop and get professional help with "Recover deleted files"?

Stop and get help if: The files are critical and not in any backup. The drive is failing, clicking, or not detected. It's a memory card or USB drive that now asks to be formatted. Don't format it. Boise Computer Care can diagnose it for a $60 fee; call 208-996-3508.

How long does this fix take and how hard is it?

Plan on 10-30 min. Difficulty: Easy.

Is it safe to try this myself?

Mostly, if you follow these precautions: Stop saving new files to that drive. New data can overwrite deleted files. Don't install recovery software onto the same drive you're recovering from.

Which error messages or codes does this guide cover?

You need to format the disk before you can use it, The file or directory is corrupted and unreadable.

Still stuck?

Ask Fyx365 AI

Describe the problem in plain English and get guided, step-by-step help. Start on the free plan; Pro is $9.99/month. BCC is an official Fyx365 partner.

Still stuck? Ask Fyx365 AI (free plan)

Want a pro?

Book a repair at BCC

  • Diagnostic$60
  • Shop repairs$100/hr
  • On-site$100/hr + $100 visit

10504 W Fairview Ave, Boise ID · Fri–Wed 10 AM–8 PM · Closed Thursday

Book a repair at BCCCall 208-996-3508

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